Perdana4d Privacy Policy — Malaysian User Data Protection
This privacy policy explains how perdana4d collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
Updated: January 2026
This privacy policy applies to all users who register for or use the perdana4d platform. By using our services, you agree to our processing of your personal data as described here, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
1. What Information Do We Collect?
Perdana4d collects several types of information when you use our platform. This information is grouped into the following categories:
Account Information
- Full name, date of birth, and identification number (for age and identity verification purposes).
- The email address and mobile number used during registration.
- Passwords stored in encrypted form — we do not store passwords in plain text.
Device & Browser Information
- Device type, operating system, and web browser version in use.
- IP address and general location data (country/city) based on IP.
- Session data including login time, session duration, and in-platform activity.
Payment Information
- The name of the bank account holder or digital wallet used for MYR deposits and withdrawals.
- The bank account number (partially masked) registered for withdrawal purposes.
- Transaction records including amounts, dates, and payment methods. perdana4d does not store credit card numbers or other sensitive financial details.
2. How Is This Information Used?
All information collected by perdana4d is used for clearly defined and legitimate purposes. The following are the primary ways your data is used:
- Account management: Creating and maintaining user accounts, verifying identity, and securely processing login requests.
- Transaction processing: Processing deposits and withdrawals in MYR, verifying payments, and maintaining your account's financial records.
- Platform security: Detecting suspicious activity, preventing fraud, and maintaining the integrity of the perdana4d system.
- Customer support: Responding to enquiries, resolving technical issues, and providing account-related assistance.
- Service improvement: Analysing usage patterns in aggregate (without identifying individuals) to improve the user experience on the platform.
- Legal compliance: Meeting reporting requirements to Malaysian authorities where required by law.
Perdana4d does not use your personal data for third-party marketing purposes or sell it to any external parties.
3. Cookies, Tracking & Usage Data
The perdana4d platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.
Types of Cookies Used
- Session cookies: Stored temporarily while you are active on the platform and deleted automatically when you log out or close the browser.
- Functional cookies: Storing user preferences such as display language and interface settings for a seamless return experience.
- Analytics cookies: Used to understand how users interact with the platform in aggregate, helping us improve design and content.
You can control or block cookies through your browser settings. However, blocking certain cookies may affect platform functionality and your login experience.
Usage Data
We record usage data such as pages visited, response times, and in-platform clicks. This data is analysed in a non-identifiable, aggregated form and used solely for the purpose of improving the perdana4d platform.
4. Data Storage, Security & Sharing
Storage & Security
All perdana4d user data is stored on servers protected with SSL encryption. Database access is restricted to authorised personnel only, and every access is logged for audit purposes.
Financial data such as MYR transaction records is retained for the period required by Malaysian legal obligations. Account information for inactive or closed accounts is kept for the minimum required period before being securely deleted.
While we take all reasonable precautions, no digital system can guarantee absolute security. We encourage users to use strong passwords and never share their account details with anyone.
Third-Party Data Sharing
Perdana4d does not sell or rent users' personal data to third parties for marketing purposes. User information may only be shared in the following limited circumstances:
- Payment service providers (such as FPX and digital wallets) that need to process your MYR transactions — only the necessary information is shared.
- Malaysian authorities such as the Royal Malaysia Police or the Securities Commission when directed by a court order or required by law.
- In the event of a merger, acquisition, or sale of company assets, users will be notified before any data is transferred.
5. User Rights & How to Contact Us
Your Rights as a User
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by perdana4d:
You have the right to request a copy of the personal data we hold about you.
You may request the correction of any inaccurate or outdated data in your account.
You may request deletion of your data when there is no longer a legitimate reason to retain it.
To exercise these rights or for any privacy-related enquiries, contact the perdana4d support team by email at [email protected]. Please include your account details (excluding your password) so we can process your request promptly.
Changes to This Privacy Policy
Perdana4d reserves the right to update this privacy policy at any time. Any material changes will be communicated via an in-platform notice or email to registered users. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated policy.
For more information on the platform's terms of use, please refer to our Terms & Conditions us. For general enquiries, our FAQ page provides quick answers.
Questions about your privacy or account?
The perdana4d support team is here to help. Log in to manage your account or contact us directly.